- booking@paddiholidays.com
- +91 4868-292143 | +91 9526133143
- Mon- Sun 24 Hous Open
Booking Policy
Effective Date: 13.07.2024
We strive to make your booking experience as smooth and transparent as possible. Please review our booking policy to ensure a seamless process from reservation to check-out.
1. Reservation Process
- Online Booking: You can make reservations through our website or any of our partnered booking platforms: Goibibo.com, Booking.com, MakeMyTrip.com, Agoda, Tripadvisor.in, Priceline, and Bluepillow.in.
- Phone and Email Booking: You can also book your stay by contacting us directly via phone at +91 9526133143 or email at info@paddiholidays.com.
2. Payment Terms
- Deposit Requirement: A deposit of 50% of the total booking amount is required to confirm your reservation. This deposit is non-refundable for bookings made for weekends and peak dates.
- Full Payment: The remaining balance must be paid upon check-in.
- Payment Methods: We accept payments via credit card, debit card, bank transfer, and cash.
3. Check-In and Check-Out
- Check-In Time: 1:00 PM
- Check-Out Time: 11:00 AM
- Early Check-In and Late Check-Out: Subject to availability and additional charges. Please inform us in advance if you require early check-in or late check-out.
4. Guest Identification
All guests must present valid identification (passport, driver’s license, or government-issued ID) upon check-in. This is mandatory for security purposes.
5. Booking Modifications
- Changes to Reservation: Any modifications to your booking, such as changes in check-in or check-out dates, room type, or number of guests, are subject to availability and may incur additional charges. Please contact us as soon as possible to request any changes.
- Last-Minute Changes: Modifications requested within 3 days of the check-in date may not be accommodated.
6. No-Show Policy
If you fail to arrive on your check-in date without prior notice, it will be considered a no-show, and the total booking amount will be forfeited.
7. Special Requests
- Room Preferences: We will do our best to accommodate special requests (e.g., room location, bed type) but cannot guarantee them.
- Additional Services: Requests for additional services such as airport transfers, special amenities, or celebration arrangements should be made at the time of booking or as early as possible.
8. Group Bookings
- Group Reservations: For group bookings of 5 or more rooms, please contact us directly for special rates and booking conditions.
- Group Policies: Additional terms and conditions may apply for group bookings, including deposit requirements and cancellation policies.
9. Children and Extra Beds
- Children Policy: Children of all ages are welcome. Please specify the number and ages of children in your booking request.
- Extra Beds: Available upon request and subject to additional charges. Maximum occupancy for each room type will apply.
10. Pets
Pet Policy: Pets are not allowed at Paadi Holidays to ensure the comfort of all our guests.
Contact Information:
Paadi Holidays
Ramakkalmedu, Anniyar Thozhu,
Kerala 685515
Phone: +91 9526133143
Email: booking@paddiholidays.com
We appreciate your understanding and cooperation. Thank you for choosing Paadi Holidays. We look forward to making your stay enjoyable and memorable.